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Easier Maintenance for Refrigerators and  -30°C Freezers with Optional Solid Ballast

Posted on Aug 30, 2019 by Colleen Holtkamp

Keeping up with preventive maintenance is important to ensuring the performance and longevity of any piece of equipment. For medical-grade cold storage, routine maintenance activities are vital to ensuring that the valuable products stored inside are safeguarded from adverse...

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Demo Video Series: UltraCW® II Automatic Cell Washing System

Posted on May 16, 2019 by Colleen Holtkamp

The UltraCW® II Automatic Cell Washing System from Helmer Scientific offers exceptional performance and consistent, reproducible results. In addition, it is very easy to install, operate, and maintain. To make using the UltraCW® II even easier, we have developed a series of...

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UltraCW® II Cell Washer Demo Video Series: Cleaning

Posted on May 08, 2019 by Colleen Holtkamp

The UltraCW® II Automatic Cell Washing System from Helmer Scientific offers a convenient cleaning procedure. We have developed a video that walks you through the process step-by-step.

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UltraCW® II Cell Washer Demo Video Series: System Settings and Calibration

Posted on May 01, 2019 by Colleen Holtkamp

With the UltraCW® II Automatic Cell Washing System from Helmer Scientific, it is very convenient to change system settings as well as to check the calibration and adjust if needed. We have developed a video that illustrates the intuitive settings and calibration functionality.

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UltraCW® II Cell Washer Demo Video Series: Pre-Set Programs

Posted on Apr 03, 2019 by Colleen Holtkamp

For our users’ convenience, the UltraCW® II Automatic Cell Washing System from Helmer Scientific offers a selection of pre-installed programs. These include four wash programs, a spin program, as well as refill pump and a flush program for cleaning. We have created a video...

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UltraCW® II Cell Washer Demo Video Series: Easy Set-Up

Posted on Mar 20, 2019 by Colleen Holtkamp

The UltraCW® II Automatic Cell Washing System from Helmer Scientific is easy to unpack and set up. The Quick Reference Guide that is shipped with the UltraCW® II provides complete installation instructions. To make set up even easier, we have also developed a video that walks...

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Reducing Ultra-Low Freezer Service Costs – By Design

Posted on Sep 18, 2018 by Colleen Holtkamp

Research and clinical laboratories depend on ultra-low freezers to maintain the integrity of precious patient samples and other biological products. In the event of freezer warm-ups or the failure of a compressor, often laboratories must utilize a service company to diagnose...

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Top 10 Questions Customers Frequently Ask Technical Service

Posted on Sep 05, 2018 by Matt Schafer

It's our goal to make service on your refrigerators and freezers as simple and straightforward as possible in order to maintain up-time, protect what you're storing, and let you focus on providing exceptional patient care. We asked our technical service team to recap the top...

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Making Service Simple: Checking the Temperature Calibration

Posted on Mar 19, 2018 by Matt Schafer

Helmer Scientific recommends regularly checking the calibration of the displayed temperature reading on all of its temperature controlled products. This helps ensure your products are being stored at the correct temperature. Checking the calibration is a simple step which...

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Making Service Simple: Changing Chart Paper in a Temperature Chart Recorder

Posted on May 12, 2017 by Matt Schafer

Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of our qualified service technicians guides you through these detailed procedures.

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