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Reducing Ultra-Low Freezer Service Costs – By Design

Posted on Aug 10, 2017 by Colleen Holtkamp

Research and clinical laboratories depend on ultra-low freezers to maintain the integrity of precious patient samples and other biological products. In the event of freezer warm-ups or the failure...

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Making Service Simple: Changing Chart Paper in a Temperature Chart Recorder

Posted on May 12, 2017 by Matt Schafer

Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of...

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Making Service Simple: Routing an External Temperature Probe on the MLR102 Countertop Refrigerator

Posted on Mar 31, 2017 by Matt Schafer

Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of...

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Making Service Simple: Changing Alarm Settings

Posted on Mar 24, 2017 by Matt Schafer

Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of...

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Making Service Simple: Filling a Probe Bottle

Posted on Mar 16, 2017 by Matt Schafer

The probe bottle in your Helmer freezer or refrigerator contains a product simulation solution which helps replicate the temperature of the products being stored within the unit. The number and...

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Making Service Simple - A How-To Video Series: Calibrating a Temperature Chart Recorder

Posted on Mar 10, 2017 by Matt Schafer

Quarterly calibration of your Temperature Chart Recorder is a simple way to ensure its accuracy.  A NIST certified independent thermometer placed inside the unit next to the temperature probe will...

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Making Service Simple — A How-To Video Series for Maintaining your Helmer Product: SD Card Replacement

Posted on Feb 27, 2017 by Matt Schafer

Servicing your Helmer product just got a little easier.  Our qualified service technicians will guide you through some common maintenance procedures in our How-To video series providing detailed...

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Ultra-low Temperature Freezers - Troubleshooting and Maintenance Tips

Posted on Aug 25, 2016 by Ben Greenfield

The unintended consequences of a poorly maintained ultra-low temperature freezer can include catastrophic loss of potentially irreplaceable samples and losing compressor efficiency over time....

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