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Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of our qualified service technicians guides you through these detailed procedures.

Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of our qualified service technicians guides you through these detailed procedures.

The probe bottle in your Helmer freezer or refrigerator contains a product simulation solution which helps replicate the temperature of the products being stored within the unit. The number and location of probe bottles varies by model. In order to maintain a true representation...

Quarterly calibration of your Temperature Chart Recorder is a simple way to ensure its accuracy. A NIST certified independent thermometer placed inside the unit next to the temperature probe will verify the instrument is recording correctly. If properly calibrated the...

Servicing your Helmer product just got a little easier.  Our qualified service technicians will guide you through some common maintenance procedures in our How-To video series providing detailed instruction for maintaining your unit.

The first video in our series focuses on...

The unintended consequences of a poorly maintained ultra-low temperature freezer can include catastrophic loss of potentially irreplaceable samples and losing compressor efficiency over time. According to a US Department of Energy report, an Ultra-low temp freezer can use...