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It's our goal to make service on your refrigerators and freezers as simple and straightforward as possible in order to maintain up-time, protect what you're storing, and let you focus on providing exceptional patient care. We asked our technical service team to recap the top 10...

Helmer Scientific recommends regularly checking the calibration of the displayed temperature reading on all of its temperature controlled products. This helps ensure your products are being stored at the correct temperature. Checking the calibration is a simple step which should...

Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of our qualified service technicians guides you through these detailed procedures.

The...

Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of our qualified service technicians guides you through these detailed procedures.

Regular maintenance of your Helmer product doesn’t have to be difficult. Our How-To video series provides step-by-step instruction for several routine maintenance tasks.  Follow along as one of our qualified service technicians guides you through these detailed procedures.

The probe bottle in your Helmer freezer or refrigerator contains a product simulation solution which helps replicate the temperature of the products being stored within the unit. The number and location of probe bottles varies by model. In order to maintain a true representation...

Quarterly calibration of your Temperature Chart Recorder is a simple way to ensure its accuracy. A NIST certified independent thermometer placed inside the unit next to the temperature probe will verify the instrument is recording correctly. If properly calibrated the...

Servicing your Helmer product just got a little easier.  Our qualified service technicians will guide you through some common maintenance procedures in our How-To video series providing detailed instruction for maintaining your unit.

The first video in our series focuses on...